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Q: Tell me about a time when you had to solve a difficult problem.
〈談談你必須解決一個難題的經驗。〉
這是要了解你解決問題及應變的能力。事先想好一個能夠凸顯你應變能力的事件,並分成三方面來描述;什麼情況?你採取什麼行動?達到什麼樣的效果?
A: I was marketing director for two years at Shun-Li Enterprises, a supplier of parts for electric motors. When I took the job, the bulk of our products were sold to a single Japanese manufacturer . I sensed the danger inherent in overreliance on a single customer base. While the board did not appreciate my efforts, I won the support of the CEO .A year and a half later ,our Japanese customer accounted for some 20% of our output , down from 60%.And then the Asian financial crisis hit .Our Japanese customer went out of business, but we were able to carry on relatively unharmed.
〈我在順利企業做過兩年的行銷主管,那是一家電動馬達零件供應商。我接下工作時,我們公司大部分的產品都賣給一家日本製造商。我覺得過度倚賴一家客戶會有危險,於是著手拓展客源。董事會並不欣賞我的做法,可是我贏得執行長的支持。一年半之後,我們那家日本客戶佔我們公司的生產量20%,原先是高達60%。接著就碰到了亞洲金融危機。我們的日本客戶倒閉了,但我們還是能繼續經營,沒有受到很大的傷害。〉
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